Customer-Facing Service Copy
skill · created
Evidence record
- What is verified
- Uses in published workflows: 2
- Revision
- Version 0.1.0
- Validation status
- Public-sanitized publication; no independent validation is claimed.
What this is and why
A method for authoring customer-facing service copy on commercial surfaces. Every offer is written as a client work category — the task handed over, a concrete deliverables list, the typical team composition, the estimation method, evidence links into the Capability Atlas and one call to action — with customer language opening before product mechanics and technology terms, internal entities demoted to an evidence level rather than deleted, honesty invariants inherited from the presentation policy (no invented cases, no unbenchmarked comparisons, no rate figures, no indicative-mood commercial-policy promises), Russian/English parity, and the copy shipped as projected data so its presence is mutation-verifiable.
Where it was applied and what it helped deliver
Metadata and provenance
- id
- tal-skill-customer-narrative
- type
- skill
- version
- 0.1.0
- origin
- created in Talomnia
- lifecycle
- public_sanitized
- tags
- content, workforce, tz-5.3, issue-42
The source is the private knowledge repository; only the sanitized public projection reaches this site.
verified · tal-skill-customer-narrative · v0.1.0